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Universal Printing COVID-19 Strategy

As a valued client we want to keep you informed of our plans for dealing with the current COVID-19 virus and keeping your projects flowing.

Common questions and answers:

Turnaround times (from quotes through service delivery)?

  • Currently Quotes and service deliveries and shipments are happening within normal SOPs

Any impact to your subcontracted suppliers that could impact print fulfillment or deliveries?

  • No impact. If your facility is locked down or your receiving practices have changed please let your account representative know so we can accommodate your specific needs and not waste any resources.

What steps is your organization taking regarding business continuity and disaster recovery?

  • We have locked down our production facility and are screening any non-employees who may need access to our facility. This will remain in force for the foreseeable future.

  • We are discouraging client visits unless necessary.

  • We are installing an intercom system so that we can communicate with clients as the approach the front door without them having to enter the building and utilizing exterior bins on our loading dock for pickup of jobs from our facility.

  • Effective 3/23, we will begin 2 totally segregated and fully functional work shifts so that in the event of exposure we will still be able to operate and meet demand.

  • We are sanitizing all surfaces at the beginning and the end of all shifts. Additionally, professional building sanitization is scheduled twice per week (between separate crew shifts.)

We are updating our Disaster Recovery Plan to include all current outsource partners that will cover all production in the event of a temporary shutdown.

Thank you for your continued partnership.

Keep Safe and God Bless,

Bob Moura
President & CEO

<- additional COVID-19 information

What our Clients think...
I was exceptionally pleased with the great job that Universal did for me in preparing an information booklet... it was superb!

By Mark J. - NCSU
Updates from Twitter:
@UPinfo UPinfo Looking forward to seeing all of you tomorrow for the Lead Awards!
- 4/8/2020 10:12 AM
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- 3/16/2020 11:27 AM
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